Terms of use.

The service and its operator

ProBizMate is operated by BG NAPPIES LIMITED, registered in Ireland, company number 470115. Our registered office is Ardcullen, Omeath, Co. Louth, A91 Y7WK, Ireland. Contact me@maebhcollins.com.

These terms describe use of the ProBizMate app at probizmate-app.pages.dev and its isolated review environment at probizmate-meta-review.pages.dev. The current service is an invitation-only business pilot. Your separately agreed service and commercial arrangements continue to apply; this page does not introduce a purchase, charge, minimum term or cancellation fee.

Your account

Use only the business workspace and records you are authorised to access. Keep invitations, private review links and sign-in details secure. Do not share an owner's account as a substitute for authorised access. Sign out on a shared device and tell us promptly if someone may have gained unauthorised access.

An existing diary account must be explicitly linked to an authorised ProBizMate owner membership before it can be used for sign-in. Being a user of the source system alone does not grant ProBizMate access.

Check before you act

You remain responsible for the accuracy of business information you enter and the instructions you give. Check dates, prices, recipients, wording and the record shown before saving a change, approving a review or approving a message. A job change can update the connected source record. An approved website review can become publicly visible.

Only supply content you are entitled to use and personal information you have a lawful reason to process. Avoid private customer information in public post copy. Do not use the service for unlawful content, deceptive reviews, unsolicited messaging, impersonation, unauthorised access or attempts to bypass its controls.

Current tools and limits

The app supports connected diary records and selected job/project changes, enquiry next steps, notes, follow-up dates, AI reply drafts and saved quote views, website review moderation, and editable post packs. A post pack contains private photos and captions for checking, approval and manual download. The writing service uses Anthropic to turn your submitted job facts into separate channel drafts. AI-written copy needs a factual check before approval. Rewriting replaces the captions and removes the previous approval. A writing error preserves the saved copy. Changing a photo or caption requires a fresh approval. Approval does not publish it to Facebook, Google or a website.

ProBizMate supports new invoice drafts, owner-reviewed issue, recorded receipts, explicit invoice allocations and reversals after you confirm your business and tax settings. Standing business rules can also authorise automatic issue for eligible new completed jobs, invoice email, recorded-balance reminders and monthly accountant packs. You set the invoice price basis, VAT, payment terms, limit and exact sending address once. Missing information, changed rules, paused invoices and uncertain sends are exceptions. Quotes always require your approval before sending. Customer email requires separate connection activation. Issued invoices are immutable. A receipt reversal corrects a payment entry and is not a credit note. Ordinary domestic EUR supply invoices are supported; reverse charge, special VAT schemes, exempt treatment, advance-payment tax invoices and issued-invoice corrections require your accountant's established process. You are responsible for verifying customer details, tax treatment and money actually received. Monthly downloads cover ProBizMate invoices and receipts, with a labelled complete native ledger snapshot. Earlier JobDiary and Sage records, expenses and bank transactions are excluded. There is no Sage or QuickBooks connection, bank feed or tax filing service, and the export is not a complete set of business accounts or a universal accounting-package import.

Enquiry next steps and reply drafts are saved in ProBizMate. A follow-up date is an owner reminder, not a scheduled customer message. Marking a site visit or quote status records a decision; it does not create or send a quote. Every quote requires owner approval before sending. Customer reply sending is not connected in this pilot. Junk classification can be corrected by restoring the enquiry.

Quotes can be prepared from an enquiry, an earlier Diary quote or a new draft. Check all work, prices, discounts, VAT rates, supplier details and dates before approval. Approval applies to the exact saved version and enables its customer document and PDF. Editing a draft clears approval. Recording that you shared a quote or recording a customer decision describes an action that already occurred; it does not send a message, book a job or issue an invoice. Direct quote sending is not connected.

The direct Meta WhatsApp connection is being prepared and is not active in the current pilot. Its intended reply workflow requires an explicit owner approval, a valid connection and the provider's messaging rules. It does not include automatic replies or out-of-window template campaigns. A feature marked as disconnected or pending must not be relied on as operating.

The separate Meta review environment uses a connected Meta test number and a fixed permitted test participant. Its restricted tools demonstrate approved replies and plain-text template submission to Meta. Saving or submitting a template does not message a recipient. Reviewer access, if specifically enabled, is time-limited and does not grant access to customer businesses.

Connected platforms have their own permissions, terms and availability. A provider accepting a message is not proof that the recipient has read it. If an action's outcome is uncertain, check the source or provider before repeating it.

Publishing approved work

Approving a post pack saves your approval. Publishing is a separate action for the destination shown. Website updates use a fixed copy of the caption and photos you approve; editing the pack does not change that public copy. You can remove an update through its website publication controls. Instagram publishing, when enabled and connected, uses a separate preview of the professional account, caption and one selected photo. Check the result before repeating an uncertain action. Disconnecting a platform does not remove posts it already accepted.

ProBizMate subscription

When subscription checkout is activated, the plan is EUR 99 plus VAT per business per month, with JobDiary included, no per-seat charge and no setup fee. Voice answering is separate. Stripe presents the applicable tax and recurring total before you confirm a subscription. Opening a checkout does not itself complete a purchase. The billing portal supports cancellation at the end of the current monthly billing period. Subscription status does not change access to the current pilot workspace. Customer invoices and receipts in Payments are separate from this subscription.

Your content and privacy

You retain your rights in content you supply. We use it to operate the requested service and carry out your authorised instructions. Our privacy notice explains the data involved and the difference between our account administration and records controlled by your business.

You can ask us to close access or assist with a data request at the contact address above. See data deletion instructions. Signing out or disconnecting a platform does not automatically erase business records.

Questions and changes

Contact us if a feature behaves unexpectedly or you need help with access. These terms may be updated to reflect changes to the app, with the revision date shown above. Any new commercial arrangements require separate agreement. Nothing on this page removes rights or obligations that cannot lawfully be excluded.